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  • Conflict Resolution CPD Accredited Online Course
    Conflict Resolution CPD Accredited Online Course

    Course Description This module will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing public help and learn how to deal with conflict. You will also gain an understanding of what help is available to effectively and safely support you in trying to resolve conflicts. Benefits Improve your career prospects. Learn valuable knowledge, skills, advice and guidance to help you achieve success. Study online from anywhere. Study at your own pace. Download and print your industry recognised certificate on successful completion. Who can take the course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements. What is the structure of the course?The course is broken down into bite-sized modules. You're free to spend as much or as little time as you feel necessary on each section, simply log in and out of the course at your convenience. Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web-based course as often as you require. The course is compatible with all computers and most tablet devices etc. so you can even study while on the move! As long as you have access to the internet, you should be able to study anywhere that's convenient. Is there a test at the end of the course?Once you have completed all the modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing. What if I don't pass the test?If you don’t pass the test first time then you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it. How long does it take to complete the course?We estimate that the entire program is likely to take around 2-4 hours to work through initially, but you may want to allow more time to repeat some areas. You should allow an additional 30 minutes for the end of course test. LEARNING OUTCOMES Explain the purpose of a Conflict Resolution Procedure Understand Conflict Resolution Procedures Identify the key roles in Conflict Resolution Procedures Understand an employee's right of appeal Courses Include 12 Months Unlimited Online Access to:Expert Online Training: Our courses use only the industry’s finest instructors. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.Visual Demonstrations andamp; Multimedia Presentations: Our courseware includes demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor.Navigation and Controls: These self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule.Certificate of Completion: Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.

    Price: 9.00 £ | Shipping*: £
  • Complaint Training & Conflict Resolution Online Course
    Complaint Training & Conflict Resolution Online Course

    Course Description Knowledge of the handling and management of complaints and conflict resolution in the workplace is another requirement for Health andamp; Social Care Professionals. This session will give you an understanding of these important issues. Benefits Improve your career prospects. Learn valuable knowledge, skills, advice and guidance to help you achieve success. Study online from anywhere. Study at your own pace. Download and print your industry recognised certificate on successful completion. Who can take the course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements. What is the structure of the course?The course is broken down into bite-sized modules. You're free to spend as much or as little time as you feel necessary on each section, simply log in and out of the course at your convenience. Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web-based course as often as you require. The course is compatible with all computers and most tablet devices etc. so you can even study while on the move! As long as you have access to the internet, you should be able to study anywhere that's convenient. Is there a test at the end of the course?Once you have completed all the modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing. What if I don't pass the test?If you don’t pass the test first time then you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it. How long does it take to complete the course?We estimate that the entire program is likely to take around 2-4 hours to work through initially, but you may want to allow more time to repeat some areas. You should allow an additional 30 minutes for the end of course test. LEARNING OUTCOMES Complaint Training: • What is a complaint? • Types of complaint • How to deal with complaints correctly • Complaint responses • Abuse • Legislation • Statistics: official complaints and unofficial complaints • Complaint Training – Summary Conflict Resolution: • Conflict Resolution - Training Objectives • Legal Definitions of Conflict • Common Law • Legal References • Managing Patient behaviour - The Betaris Box • Reasons for Communication Failure • What is a conflict and when does it occur? • Warning signs to consider before conflict • How to respond to conflict? • Physical restraint, a last resort • Conflict Resolution – Summary Courses Include 12 Months Unlimited Online Access to:Expert Online Training: Our courses use only the industry’s finest instructors. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.Visual Demonstrations andamp; Multimedia Presentations: Our courseware includes demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor.Navigation and Controls: These self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule.Certificate of Completion: Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment. Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.

    Price: 15.00 £ | Shipping*: £
  • Managing Conflict Awareness CPD Accredited Online Course
    Managing Conflict Awareness CPD Accredited Online Course

    Course Description This online Managing Conflict course is aimed at all staff. This e-learning conflict management course raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively. This course will provide candidates with the skills and knowledge to deal with workplace violence, how to reduce risks, how to respond to difficult situations and what should be done after an incident has occurred. Benefits Improve your career prospects. Learn valuable knowledge, skills, advice and guidance to help you achieve success. Study online from anywhere. Study at your own pace. Download and print your industry recognised certificate on successful completion. Who can take the course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements. What is the structure of the course?The course is broken down into bite-sized modules. You're free to spend as much or as little time as you feel necessary on each section, simply log in and out of the course at your convenience. Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web-based course as often as you require. The course is compatible with all computers and most tablet devices etc. so you can even study while on the move! As long as you have access to the internet, you should be able to study anywhere that's convenient. Is there a test at the end of the course?Once you have completed all the modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing. What if I don't pass the test?If you don’t pass the test first time then you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it. How long does it take to complete the course?We estimate that the entire program is likely to take around 2-4 hours to work through initially, but you may want to allow more time to repeat some areas. You should allow an additional 30 minutes for the end of course test. LEARNING OUTCOMES What is conflict management Recognising aggressive behaviour Workplace violence and bullying Escalation and triggers Verbal and non-verbal communication Stages of conflict management and personal safety Minimising conflict and taking a positive approach Responding to aggressive and threatening behaviour Courses Include 12 Months Unlimited Online Access to:Expert Online Training: Our courses use only the industry’s finest instructors. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.Visual Demonstrations andamp; Multimedia Presentations: Our courseware includes demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor.Navigation and Controls: These self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule.Certificate of Completion: Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment. Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.

    Price: 9.00 £ | Shipping*: £
  • War & Conflict : PSHE & RSE Resources For Key Stage 3 & 4 401
    War & Conflict : PSHE & RSE Resources For Key Stage 3 & 4 401


    Price: 7.95 £ | Shipping*: 3.99 £
  • What does online conflict mean?

    Online conflict refers to disagreements, arguments, or disputes that occur in digital spaces such as social media platforms, forums, or online communities. It can involve individuals or groups expressing differing opinions, engaging in heated debates, or even resorting to personal attacks or harassment. Online conflict can arise from a variety of sources, including differences in beliefs, values, or perspectives, and can escalate quickly due to the anonymity and distance provided by online communication. Managing online conflict effectively often requires clear communication, empathy, and a willingness to listen and understand different viewpoints.

  • What is a values conflict in religious education?

    A values conflict in religious education occurs when a student's personal beliefs and values clash with the teachings and doctrines of the religious tradition being studied. This conflict can arise when a student's own beliefs are challenged or contradicted by the teachings of the religion being studied, leading to feelings of discomfort, confusion, or cognitive dissonance. It is important for educators to be aware of and sensitive to these potential conflicts, and to create a supportive and open environment for students to explore and discuss their beliefs.

  • What is a conflict of values in religious education?

    A conflict of values in religious education occurs when there is a discrepancy or disagreement between the values taught by a particular religion and the values held by the students, their families, or society at large. This can create tension and challenges in the educational setting, as educators must navigate how to teach religious values while respecting the diverse beliefs and backgrounds of their students. Addressing and resolving these conflicts requires open communication, mutual respect, and a willingness to engage in dialogue to find common ground and promote understanding.

  • What is the difference between an evaluation conflict, a relationship conflict, and a distribution conflict?

    An evaluation conflict arises when there are differing opinions on the quality or effectiveness of work or ideas. This type of conflict is focused on the merit of the work itself. Relationship conflicts, on the other hand, involve interpersonal tensions and issues between individuals, often unrelated to the work itself. Distribution conflicts occur when there are disagreements over the allocation of resources, such as money, time, or responsibilities. Each type of conflict requires different approaches and strategies for resolution.

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  • Conflict Coaching Fundamentals : Working With Conflict Stories
    Conflict Coaching Fundamentals : Working With Conflict Stories

    We naturally create stories to help us make meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively.This book provides an accessible framework for understanding why people tell their conflict stories the way they do, and how to help them move away from conflict stories that prevent them from understanding and responding to conflict in an effective way.Presented using highly engaging and accessible cases, the book is designed to help people working with others in conflict to fully support them by understanding which areas of the conflict story to focus their attention on, and using practical techniques to support people to rewrite their story into a more constructive one to better manage the situation.The book also provides practical strategies to help people who are themselves in a conflict scenario to rewrite and enact a version of their conflict story that helps them to more constructively manage, and often resolve, their situation.A conflict management coaching system is introduced that is designed to address the particular problems created by dysfunctional conflict stories.This is a book specifically for those who work with people in conflict (mediators, conflict coaches, managers, lawyers, HR staff, teachers) and also for anyone who wishes to better understand their own experience of conflict.

    Price: 32.99 £ | Shipping*: 0.00 £
  • Conflict, Education and Peace in Nepal : Rebuilding Education for Peace and Development
    Conflict, Education and Peace in Nepal : Rebuilding Education for Peace and Development

    Increasing inequalities, political movements and violent extremism across the world cause social and political instability in which education is enormously implicated.Placed firmly in this wider global context, this volume explores interactions between education and armed conflict during the ‘People’s War’ (1996 – 2006) in Nepal.Building upon theoretical concepts that deal with multifarious links between education and conflict, Tejendra Pherali provides a critical analysis of the contentious role of education in the emergence of conflict, as well as the effects of violence on education.Pherali engages with sociological and political theories to analyse the emergence and expansion of armed rebellion and discuss implications for peacebuilding and social transformation.He argues that education in Nepal played a complicit role in the conflict, primarily benefitting the traditionally privileged social groups in the society and hence, perpetuating the existing structural inequalities, which were the major causes of the rebellion.Schools, trapped in the middle of the conflict between the Maoists and the security forces, became a significant political space that facilitated critical education, providing intellectual strength to the violent rebellion.Exploring education after the conflict, the author argues that the reconstruction should adopt a ‘conflict-sensitive’ approach to deal with issues concerning educational inequity, social exclusion, and political hegemony of the privileged social groups.The volume provides invaluable insights into post-conflict opportunities and challenges for educational reforms that align with inclusive democracy, social justice and equitable development.

    Price: 95.00 £ | Shipping*: 0.00 £
  • Online Education Using Learning Objects
    Online Education Using Learning Objects

    'E-learning is integral to on-site education institutions worldwide, and the rapid explosion of interest in the subject means that this timely, cutting-edge book will be an instant and indispensable resource.Among educators, the development of reusable learning objects made accessible via the internet is ever more important to teaching and learning.This book provides a comprehensive look at a state-of-the-art online education, and presents advice on the creation, adaptation and implementation of learning objects and metadata.Including articles written by some of the leading innovators in the field, this book takes the reader through: designing effective learning objects; creating learning objects; transforming existing content into reusable learning objects; building a metadata management system.This book will be essential reference material for learning technologists, course developers at learning institutions, postgraduate students, teachers and learners in the field of e-learning.'

    Price: 28.99 £ | Shipping*: 0.00 £
  • Fatal Conflict
    Fatal Conflict

    Non-stop action is abound in this thriller set in Maine that will appeal to fans of CLIVE CUSSLER and CHRIS RYAN. Where's Tony Vaughan? That's the question the Brogans are asking. And they don't ask nicely, as Private Investigator Tess Grey finds out.Angered by the Brogans' treatment of his fiancee, Nicolas 'Po' Villere is ready to enact retribution.As is Tess, who is itching for a new case and is troubled by Tony's apparent fate. Tess and Po track Tony down and discover he's aided Leah Brogan - the heavily pregnant and oppressed daughter of one of the Brogans - in escaping the family.To make matters worse, the pair also stole money from someone they shouldn't have . . . someone who won't take such an insult lying down. Leah dreams of freedom for her unborn child, but those chasing them will go to extreme lengths to deny her it.Tess is determined to fight for Leah and the child, but at what cost for her and Po's future?

    Price: 13.99 £ | Shipping*: 3.99 £
  • What is the difference between interrole conflict and intrarole conflict?

    Interrole conflict occurs when the expectations of different roles a person holds are in conflict with each other. For example, a person may experience interrole conflict when the demands of their work role conflict with the demands of their family role. On the other hand, intrarole conflict occurs when the expectations within a single role are in conflict with each other. For instance, a manager may experience intrarole conflict when they are torn between being supportive and being assertive with their team members. In summary, interrole conflict involves conflicts between different roles, while intrarole conflict involves conflicts within a single role.

  • Why don't the children use the online learning resources?

    There could be several reasons why the children are not using online learning resources. Some possible reasons could include lack of access to technology or internet connectivity, difficulty navigating the online platforms, lack of motivation or engagement with the material, or preference for traditional in-person learning methods. It is important to understand the specific barriers that are preventing the children from using online resources in order to address them effectively and promote their learning.

  • What is the difference between a conflict and a social conflict?

    A conflict is a general term that refers to any disagreement or struggle between two or more parties. It can be personal, professional, or societal in nature. On the other hand, a social conflict specifically refers to a disagreement or struggle between different social groups or classes within a society. Social conflicts often involve issues related to power, resources, and social inequality, and they can have a significant impact on the functioning of a society as a whole.

  • Is it sick to seek conflict in an online game?

    Seeking conflict in an online game is not inherently sick, as it is a common aspect of many multiplayer games. Competition and conflict are often central to the gameplay experience, and many players enjoy the challenge and excitement that comes with engaging in virtual battles. However, it is important to approach conflict in a respectful and sportsmanlike manner, and to remember that it is just a game. Seeking conflict should not lead to harmful or toxic behavior towards other players.

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